PPCine Privacy Policy – Your Data, Protected

PPCine operates the online gaming platform available at ppcine.xyz. For the purposes of this Privacy Policy, PPCine is the data controller responsible for the personal information collected through the platform, including via the PPCine website and mobile app.

This Privacy Policy applies to all users of PPCine, including registered players, visitors to the website, and anyone who contacts PPCine support. By using the PPCine platform, you acknowledge that you have read and understood this Privacy Policy.

PPCine collects only the personal data that is necessary to provide you with a safe, secure, and enjoyable gaming experience. The categories of data we collect include:

PPCine does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.

PPCine collects your personal data through several channels, all of which are clearly disclosed here:

• Direct registration: When you create a PPCine account, you provide your name, contact details, and date of birth directly.
• Payment transactions: When you deposit or withdraw using bKash or Nagad, transaction data is shared with PPCine by the payment provider to confirm the transaction.
• Identity verification: When you submit documents for KYC verification, PPCine collects and stores copies of those documents securely.
• Platform usage: PPCine automatically collects technical and usage data as you navigate the platform, including pages visited, games played, and session times.
• Support interactions: When you contact PPCine support via live chat or email, the content of those communications is recorded for quality and compliance purposes.
• Cookies and tracking: PPCine uses cookies and similar technologies to collect technical data about your device and browsing behaviour on the platform. See Section 8 for full details.

PPCine uses your personal data for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the reasons it was originally collected. The primary purposes for which PPCine processes your data are:

• To create and manage your PPCine player account.
• To verify your identity and age in compliance with our legal obligations.
• To process deposits and withdrawals via bKash and Nagad.
• To detect and prevent fraud, money laundering, and other prohibited activities.
• To provide customer support and resolve disputes.
• To send you important account notifications, such as transaction confirmations and security alerts.
• To monitor your gaming activity for responsible gaming purposes and to apply any limits or restrictions you have requested.
• To improve the PPCine platform based on aggregated, anonymised usage data.
• To comply with applicable laws, regulations, and licensing requirements.

PPCine will only send you promotional communications if you have opted in to receive them. You can opt out of marketing messages at any time by contacting support or updating your account preferences.

PPCine processes your personal data on the following legal grounds, depending on the specific purpose:

• Contractual necessity: Processing required to fulfil our obligations under the player agreement, including account management and payment processing.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
• Legitimate interests: Processing carried out for fraud prevention, platform security, and improving our services, where these interests are not overridden by your rights.
• Consent: Processing for optional purposes such as marketing communications, where you have given explicit consent that can be withdrawn at any time.

PPCine does not sell your personal data. We share your data only in the following limited circumstances, and only with parties who are contractually obligated to protect it:

• Payment processors: bKash and Nagad receive the minimum data necessary to process your transactions. They operate under their own privacy policies and are independently regulated.
• Identity verification providers: Third-party KYC services may process your identity documents to verify your age and identity. These providers are bound by strict data processing agreements.
• Fraud prevention services: PPCine may share technical data such as IP addresses and device fingerprints with fraud detection services to protect the platform and its players.
• Legal and regulatory authorities: PPCine may disclose your data to law enforcement, regulators, or courts where required by law or in response to a valid legal request.
• IT and infrastructure providers: Hosting and technical service providers who support the operation of the PPCine platform may have access to data as part of their service delivery, under strict confidentiality obligations.

PPCine does not share your data with advertisers, data brokers, or any third party for commercial marketing purposes.

PPCine takes the security of your financial data extremely seriously. When you make a deposit or withdrawal using bKash or Nagad, your payment details are processed directly by the respective payment provider. PPCine does not store your full bKash or Nagad PIN or any sensitive authentication credentials.

PPCine retains a record of your transaction history — including amounts, dates, and payment method references — for the purposes of account management, dispute resolution, and compliance with financial regulations. This transaction data is stored securely and is accessible only to authorised PPCine personnel.

PPCine uses cookies and similar technologies to ensure the platform functions correctly and to understand how players use the site. Cookies are small text files stored on your device when you visit PPCine.

The types of cookies PPCine uses are:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience.
• Analytics cookies: Collect anonymised data about how players navigate the platform, which pages are most visited, and where errors occur. This data is used to improve PPCine and is never linked to individual identities.

PPCine does not use advertising cookies or allow third-party advertisers to place cookies on the platform. You can manage or delete cookies through your browser settings, though disabling essential cookies may affect platform functionality.

PPCine retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The general retention periods PPCine applies are:

• Account data: Retained for the duration of your account and for 5 years after account closure, in line with anti-money laundering regulations.
• Transaction records: Retained for 7 years to comply with financial record-keeping requirements.
• Identity verification documents: Retained for 5 years after account closure or the completion of the verification process.
• Support communications: Retained for 3 years after the last interaction for dispute resolution and quality assurance purposes.
• Technical and usage data: Retained in anonymised form for up to 2 years for platform analytics.

When data is no longer required, PPCine securely deletes or anonymises it so that it can no longer be linked to you as an individual.

PPCine respects your rights over your personal data. Depending on applicable law, you may have the following rights:

• Right of access: Request a copy of the personal data PPCine holds about you.
• Right to rectification: Request correction of any inaccurate or incomplete personal data.
• Right to erasure: Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.
• Right to restriction: Request that PPCine restricts processing of your data in certain circumstances.
• Right to data portability: Request a copy of your data in a structured, machine-readable format.
• Right to object: Object to processing based on legitimate interests, including profiling.
• Right to withdraw consent: Withdraw consent for any processing based on consent at any time.

To exercise any of these rights, contact PPCine support at [email protected]. PPCine will respond to all valid requests within 30 days. We may need to verify your identity before processing your request.

PPCine is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If PPCine discovers that a minor has registered an account or provided personal data, that account will be closed immediately and all associated data will be deleted.

If you believe a minor has accessed PPCine or provided their personal data to us, please contact [email protected] immediately so we can take appropriate action.

PPCine implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and PPCine servers.
• Encrypted storage for all sensitive personal and financial data at rest.
• Role-based access controls ensuring only authorised personnel can access player data.
• Regular security audits and penetration testing of the PPCine platform.
• Two-factor authentication options for player accounts.
• Continuous monitoring for suspicious activity and automated fraud detection systems.
• Secure data backup procedures to prevent data loss.

While PPCine takes every reasonable precaution to protect your data, no system is completely immune to security risks. PPCine will notify affected players promptly in the event of a data breach that poses a risk to their rights and freedoms.

PPCine may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the updated policy will be published on this page with a revised effective date at the top.

For significant changes that materially affect how we use your personal data, PPCine will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of PPCine after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

We recommend reviewing this page periodically to stay informed about how PPCine protects your privacy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way PPCine handles your personal data, please get in touch with our team:

• Email: [email protected]
• Live Chat: Available through your account dashboard after login
• Response Time: Within 24 hours for email; under 2 minutes for live chat

For questions about responsible gaming, visit our Responsible Gaming page. For general platform questions, visit our FAQ page.